IT Specialist

In this role, you will act as the primary IT contact for Peikko Finland, ensuring high-quality support for both office and production environments, while also contributing to global IT service operations and development.

You will play a key role in bridging local business needs and global IT services, while also taking ownership of Device Services and contributing to Service Desk management and continuous improvement.

This is a hands-on and business-facing role, combining daily IT support with service development responsibilities in an international environment.

Key Responsibilities

• Act as the primary IT support contact for Peikko Finland, ensuring smooth daily operations and quick resolution of incidents
• Maintain close collaboration with local business stakeholders to align IT services with business needs
• Participate in global Service Desk operations and support users across Peikko locations
• Coordinate local IT activities, including infrastructure, devices, and end-user services
• Act as service manager for Service Desk operations, driving service quality, reporting, and continuous improvement
• Lead regular ticket review practices and monitor service performance (e.g., SLA, volumes, trends)
• Take ownership of global Device Services, including lifecycle management, policies, and user experience development
• Coordinate device procurement, deployment, leasing lifecycle, and vendor collaboration
• Support implementation and local adoption of global IT solutions

What We Are Looking For

• Relevant IT education or equivalent practical experience
• Experience in IT support, Service Desk, or end-user services
• Good understanding of IT infrastructure, workplace services, and device management
• Familiarity with ticketing systems (e.g., ServiceNow) and IT service management principles (e.g., ITIL)
• Strong customer service mindset and ability to work with business stakeholders
• Ability to manage multiple tasks and prioritize effectively
• Independent, solution-oriented, and structured way of working
• Experience in a global or matrix organization is seen as an advantage
• Good English and Finnish communication skills  

What you will get?

At Peikko, we're shaping the future of construction – faster, safer, and more sustainable. We don't wait for change, we create it.

We foster an open, inclusive culture built on trust, respect, and safety. When you join us, your ideas matter. We trust each other, take the initiative, and make a real difference together. Our global, diverse team works on projects that shape skylines and communities for years to come.

You'll benefit from our hybrid work model, local health and wellness perks, and annual bonus system.

Interested?

If you would like to learn more about the role, we would be happy to discuss it with you. Tuomo Tupala, Senior manager IT Services, is available via email [email protected] or via phone +358 40 0974842 on June 18 from 09:30–10:30.

Apply by June 30, 2026

Please submit your application and CV by June 30, 2026, to [email protected]

We will process applications already during the application period, so please submit your application as soon as possible.

As a condition of employment, candidates are required to successfully complete a pre-employment health assessment and drug screening.

We look forward to receiving your application.